SHIPPING
FREE SHIPPING ON ORDERS ABOVE $35 WITHIN USA
Orders generally ship within 2 business days of the order being placed.
International Orders (rates vary)
We ship worldwide via USPS and UPS. Delivery typically takes 2–3 weeks, but may vary due to customs processing and delays with local carriers.
International customers are responsible for any customs duties, VAT, or import taxes charged by their country. Delivery times are not guaranteed and may be extended during holidays or high-volume periods.
International customers may request a return within 30 days of delivery. Customers are responsible for return shipping costs, customs duties, taxes, and any fees associated with returning an item.
RETURNS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
International customers are also responsible for customs duties, taxes, and any fees associated with returning an item.
To start a return, you can contact us at karmanepalcrafts@gmail.com. Please note that returns will need to be sent to the following address: 2045 128th Street, Flushing, NY 11356
If your return is accepted, we will provide return instructions and the address where the item should be sent. Customers are responsible for return shipping costs unless the item was received damaged, defective, or incorrect.
You can always contact us for any return question at karmanepalcrafts@gmail.com.
REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at karmanepalcrafts@gmail.com.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
If your return is accepted and the order was shipped within the United States, we will provide a prepaid return shipping label. International customers are responsible for return shipping costs, customs duties, taxes, and any fees associated with returning an item. Your refund will be credited back to the original method of payment used to make the original purchase.
EXCHANGE
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
EUROPEAN UNION CUSTOMERS
If you are located in the European Union, you may have the right to withdraw from your purchase within 14 days of receiving your order under applicable consumer protection laws.
To exercise this right, please contact us at karmanepalcrafts@gmail.com with your order number and a clear statement that you wish to withdraw from your purchase.
Customers are responsible for return shipping costs unless otherwise required by applicable law or unless the item was received damaged, defective, or incorrect.
Contact Information
Karma Nepal Crafts
Email: karmanepalcrafts@gmail.com
Return Address:
2045 128th Street
Flushing, NY 11356
United States
Please include your order number in all correspondence so we can assist you as quickly as possible.