SHIPPING
FREE SHIPPING ON ORDERS ABOVE $35 WITHIN USA
Orders generally ship within 2 business days of the order being placed.
International Orders (rates vary)
We ship worldwide via USPS and UPS. Delivery typically takes 2–3 weeks, but may vary due to customs processing and delays with local carriers.
International customers are responsible for any customs duties, VAT, or import taxes charged by their country. Delivery times are not guaranteed and may be extended during holidays or high-volume periods.
Please note that international orders are final sale and are not eligible for returns or exchanges at this time.
RETURNS
We accept returns and exchanges within 30 days of delivery within USA. Items must be unworn, unwashed, and in original condition with tags and packaging intact.
We offer free return shipping within the USA. Once your return is approved, we’ll email you a prepaid return label.
To start a return or exchange, please email us with your order number and the item(s) you’d like to send back. We will respond with the next steps.
Refunds are issued to the original method of payment or as store credit once the item is received and inspected. Please allow 2–3 business days for processing.
International orders are final sale and not eligible for returns or exchanges at this time.
EXCHANGE
Exchanges are available for orders within the United States only. Customers are responsible for the cost of sending the original item back to us. Once we receive and approve the item, we’ll ship the replacement item back to you at no additional shipping cost.
Exchanges are available for items within the same price range. If there is a price difference for a size upgrade or style variation, the difference must be paid before the exchange can be processed.
Once an exchange has been completed, the item is no longer eligible for return.
Exchange requests must be submitted within 30 days of delivery.
Please note: International orders are not eligible for exchanges.
If you have any questions or queries, then please don't hesitate to email us at
karmanepalcrafts@gmail.com